Admissions & Getting Started
Taking the first step toward receiving support should feel simple and straightforward. Commonwealth Counseling Agency is here to guide you through the admissions process, answer your questions, and help determine whether our services are appropriate for your needs.
Whether you are seeking services for yourself, helping a loved one, or making a professional referral, our team is ready to assist you.
Hours
Open today | 09:00 am – 05:00 pm |
Insurance & Payment
Commonwealth Counseling Agency understands that navigating insurance and treatment costs can feel overwhelming. Our team is available to help you understand the insurance verification process before services begin.
Insurance Verification
Before admission, our team will verify your insurance coverage and applicable behavioral health benefits. Verification of benefits does not guarantee coverage or payment. Final coverage is determined by your insurance plan based on eligibility, authorization requirements, medical necessity, and other plan guidelines.
What We’ll Help You Understand
• Whether your insurance is currently active
• Whether our services are covered under your plan
• Any authorization requirements
• Available benefit information
• Next steps in the admissions process
Have Questions About Your Coverage?
Contact our admissions team and have your insurance card available. We’ll help you begin the verification process.
Professional Referrals
Commonwealth Counseling Agency welcomes referrals from healthcare providers, behavioral health professionals, hospitals, community organizations, criminal justice partners, and other agencies seeking appropriate behavioral health services for the individuals they serve.
Refer an Individual
Our admissions team will work with the referring professional and prospective client to help coordinate the admissions process, verify applicable insurance benefits, complete the assessment process, and determine whether our program is an appropriate level of care.
Referral Information May Include:
• Client name and contact information
• Date of birth
• Insurance information
• Reason for referral
• Relevant treatment history
• Current medications, when applicable
• Probation, parole, pretrial, or court information, when applicable
• Relevant clinical or referral documentation
Have a Referral Question?
Contact our team to discuss a potential referral or learn more about our services.